Effective Date: September 1, 2025
TopFleet GPS, Inc., a Delaware C-Corporation (hereinafter “Top Fleet GPS,” “we,” “our,” or “us”).
TERMS & CONDITIONS
Introduction
These Terms govern your use of our website, mobile applications, products, and services, including digital fleet management, GPS tracking, dash cameras, site security cameras, and white glove mobile voice/data services as an authorized T-Mobile partner.
Eligibility & Service Area
We serve businesses and individuals in all 50 U.S. states. You must be 18+ to agree. Use outside the U.S. requires written approval. You are responsible for following all applicable laws regarding tracking, monitoring, and recording.
Services Provided
3.1 Digital Fleet Management & GPS Tracking: Real-time tracking with minor delays possible.
3.2 Dash Cameras: Records video/audio. Customer responsible for legal compliance.
3.3 Site Security Cameras: Includes solar/wireless solutions. Retention subject to plan.
3.4 T-Mobile Services: Subject also to T-Mobile’s terms.
3.5 SMS Text Messaging & Mobile Notifications: By providing your mobile number, you consent to receive service-related SMS texts (alerts, installs, support). Marketing texts require explicit opt-in. Reply STOP to unsubscribe. Carrier rates apply.
Account Security
You are responsible for maintaining the confidentiality and security of your account login credentials. We strongly recommend enabling two-factor authentication (2FA) where available and updating your passwords regularly to reduce the risk of unauthorized access. You must notify Top Fleet GPS immediately if you suspect any unauthorized use of your account.
Payment, Billing, and Cancellation
Subscriptions are billed month-to-month and are non-refundable once the billing cycle has begun.
Refund Policy: Refunds apply only to hardware/equipment returned within the 30-day money-back guarantee period. Monthly subscription fees are not refundable once past the initial 30 days.
Cancellation Policy: To avoid being charged for the following month, cancellations must be submitted via email or phone call to our support team on or before the 15th of the current month. Cancellations after the 15th apply to the next billing cycle.
Device Ownership and Return Terms
Devices are purchased outright by the customer and are not returnable or refundable after the 30-day money-back guarantee period.
Data Retention After Cancellation
Data will be retained no longer than 30 days after cancellation, after which it is permanently deleted.
Force Majeure
TopFleet GPS, Inc. is not liable for outages or delays caused by events outside our control, including carrier outages, natural disasters, government actions, or customer tampering.
Modification of Fees
We reserve the right to adjust fees or prices with 30 days’ written notice. Continued use constitutes acceptance.
Customer Responsibilities
Customers are responsible for compliance with workplace laws, including California Penal Code §637.7. Customers must obtain employee/driver consent for tracking/dash cams. TopFleet GPS provides sample forms but is not responsible for obtaining consent.
Intellectual Property
All software, content, designs, and trademarks are owned by TopFleet GPS, Inc. Resale or redistribution is prohibited unless you are an authorized reseller or agreed in writing by both parties.
User Content & License
Customers grant Top Fleet GPS a limited license to process, store, and transmit uploaded data (fleet info, driver names, notes, etc.) solely for service delivery. Customers retain ownership and responsibility for accuracy and legality.
Third-Party Services
We integrate with partners (e.g., T-Mobile, Google Maps). Use is subject to their terms.
Indemnification
Customers agree to indemnify and hold harmless Top Fleet GPS against claims arising from misuse or violation of these Terms.
Limitation of Liability
Our liability is limited to fees paid in the last 12 months. No liability for indirect or consequential damages.
Dispute Resolution & Governing Law
These Terms are governed by Delaware law. Disputes shall be venued in Los Angeles County, California, unless otherwise required. Disputes resolved via binding arbitration under AAA rules.
Additional Legal Protections
Disclaimer on Data Accuracy: GPS/video data may experience delays or inaccuracies.
Prohibited Use: No unlawful use, harassment, or system abuse.
Export Control: Services may not be used or exported in violation of U.S. law.
Warranty Disclaimer: Except as expressly stated, services are provided ‘as is’ without implied warranties.
Assignment: Accounts may not be transferred without written consent.
Severability: If one clause is invalid, the rest remain enforceable.
Entire Agreement: These Terms, Privacy Policy, and service agreements constitute the full agreement.
Installation Services (In-House, Third-Party Contractors, and DIY Installs)
TopFleet GPS, Inc. may provide hardware installation services through (i) our in-house technicians, (ii) qualified third-party contractors, or (iii) customer self-installation (“DIY Installs”) using provided instructions and materials.
Customer Access: Customers agree to provide reasonable access to vehicles, equipment, or sites for installation, removal, or servicing. Vehicles and equipment must be in safe, workable condition prior to installation.
In-House Installations: When performed by our own technicians, Top Fleet GPS’s liability for installation-related issues is limited in accordance with the Limitation of Liability section of these Terms.
Third-Party Contractor Installations: When performed by contractors, Top Fleet GPS is not responsible for the acts, omissions, workmanship, or negligence of such contractors. Customers acknowledge that their sole recourse for installation issues is directly with the contractor.
DIY Installs: Customers who choose to self-install assume full responsibility for completing the installation properly. Top Fleet GPS provides instructions and support but is not liable for any damage to vehicles, equipment, or property caused by incorrect installation, misuse of the hardware, or failure to follow instructions.
Incidental Damage: Top Fleet GPS shall not be liable for incidental damage to vehicles, equipment, or property resulting from reasonable installation efforts, except where caused by gross negligence or willful misconduct.
Service Levels
While TopFleet GPS, Inc. strives to provide reliable services with high availability, we do not guarantee uninterrupted access or error-free operation.
Factors outside our control — including carrier outages, environmental conditions, and third-party integrations — may impact uptime or accuracy.
Our services are provided on a best-effort basis and no specific service level agreement (SLA) is offered unless expressly stated in writing.
Contact Information
Top Fleet GPS welcomes your questions or comments regarding our Terms and Conditions. If you believe that Top Fleet GPS has not adhered to this Statement, please contact Top Fleet GPS at:
TopFleet GPS, Inc.
100 N. Barranca Street, 7th Floor, Suite 724
West Covina, CA 91791
Email: contact@topfleetgps.com
Phone: (951) 350-1620